Privacy Policy

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At GoToners.com we are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalized shopping experience. Your personal information will never be, under any circumstances, released, sold or rented to any third party. Guaranteed! The following discloses the information gathering and dissemination policies for GoToners.com web site.

 The GoToners.com guarantee protects you while you shop here, so that you never have to worry about credit card safety. We guarantee that every transaction you make at GoToners.com will be safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at GoToners.com. Our Secure Sockets Layer (SSL) 128-bit software is the industry standard and among the best software available today for secure online commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet
 

Warranty Info.
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GoToners.com warrants all of its supplies for use in photocopiers, faxes, and printers. Each product has been specifically manufactured for use in the corresponding machines as described by the Original Equipment Manufacturer (OEM).

Compatible and remanufactured cartridges are warranted to be free of defects in both materials and workmanship. These cartridges are manufactured and remanufactured to the most stringent quality control standards possible, guaranteeing performance that meets or exceeds that of the OEM.

GoToners.com also warrants that subject to the conditions stated below, and under normal use, these cartridges will not cause damage, abnormal wear, or deterioration to any compatible machine. If a defect in one of these cartridges causes a machine to fail, GoToners.com will reimburse the customer up to $75.00 for service and repair. This warranty is dependent upon the customer providing GoToners.com with satisfactory evidence that the machine's failure was due to a defect in the Compatible or Remanufactured cartridge, including a written statement from an authorized service company, stating the reason for failure. This statement must be on authorized company letterhead, and dated and signed by the company's field or service representative.

GoToners.com's liability hereunder shall be limited to replacement or reimbursement as stated above. This warranty is exclusive and in lieu of all other warranties, expressed or implied. The tampering of any GoToners.com cartridge by any person or persons, other than by a GoToners.com representative, voids all warranties and releases GoToners.com from all liability.

GoToners.com's limited warranty is void on all remanufactured cartridges that are more than 90 days old from the date of purchase. For all claims of defective products purchased from GoToners.com, the customer must notify GoToners.com to obtain a RMA number for the defective product.

 

Terms and Conditions.

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CONDITIONS OF SALE: The terms and conditions of sale contained herein supersedes all agreements made and purchase orders submitted to and accepted by seller. All agreements are contingent upon strikes, accidents, material shortages or other delays, unavoidable or beyond seller's control.

WARRANTY: Warranty does not cover any damages due to accidents, misuse or negligence.

RETURNS AND EXCHANGES: All merchandise must be accompanied by an invoice and must be in its original packaging.

CALL FOR A RETURN AUTHORIZATION NUMBER and ship fully insured and freight charges prepaid. Returns without RA no or sent collect will be rejected.

NO RETURNS & EXCHANGES AFTER 180 DAYS from the date of invoice. The buyer will be charged up to 20% of amount of invoice as a restocking fee. The return authorization will be issued on the sole discretion of  GoToners.com DIV. OF www.GoToners.com.

CLAIMS: All merchandise left our warehouse in good condition. The risk of loss or damage to the goods shall pass to buyer as such goods are picked up by a carrier for deliver to buyer. Buyer should therefore inspect all packages for damage before signing deliver receipt. Claims should be filed immediately with the carrier(not the seller) for merchandise damaged in transit.